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Shipping

Version 1.0 — September 2026. Estimates on product pages come from the warehouse’s processing time and the carrier’s typical transit, and are updated when they change.

Where we ship

The United States and most countries worldwide. Checkout tells you if we can’t deliver to your address. Some items can’t ship to PO boxes or military addresses — the product page says so where that applies.

Processing and delivery

Orders are processed by the warehouse the item ships from, then handed to the carrier. Each product page shows the processing and delivery estimate for that item, based on the warehouse it ships from. Estimates are business days and not a guarantee; if an order is delayed significantly, we tell you.

Tracking

You receive a tracking number by email when the parcel ships. It’s also on Track your order and in your account.

Shipping cost

Free. Every order ships free of charge with a tracking number — there are no shipping fees at checkout and no hidden fees added afterwards.

Split shipments

Multi-item orders may ship in more than one parcel, each with its own tracking number. You are never charged extra for a split.

Lost, damaged or returned-to-sender

If tracking shows no movement for 10 business days, or the parcel arrives damaged, contact us within 7 days (with photos if damaged). We reship or refund. Parcels returned to us because of an incomplete address are reshipped once free of charge, or refunded minus the original shipping cost.